Privacy Policy for WingU AI

This Privacy Policy describes how LD1 Labs, LLC. DBA WingU AI ("WingU AI," "we," "us," or "our") collects, uses, and shares information about you when you use our AI dating coach product, WingU AI (the "Service"). By using the Service, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

• Account Information: When you create an account, we may collect your personal information, including but not limited to your full name, username, email address, password, birthdate, and profile picture.
• Chat Logs: We collect the content of your conversations with our AI personas, including the messages you send and receive, and any feedback you provide on the personas or coaching.
• Payment Information: If you subscribe to a paid version of the Service, we or our third-party payment processors will collect necessary payment information such as credit card details and billing address. We do not directly store your full credit card information.
• Communications with Us: We may collect information when you communicate with us, such as when you request support, send us emails, or provide feedback.

Information Collected Automatically:

• Usage Data: We collect information about how you use the Service, such as features you use, time spent using the Service, and your interactions within the Service.
• Device Information: We may collect information about the device you use to access the Service, including device type, operating system, browser type, IP address, and device identifiers.
• Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Improving the Service: To operate, maintain, and improve the Service; to provide you with AI dating coaching, personalized feedback, and to enhance the functionality and user experience.
• Personalization: To personalize your experience with the Service, such as tailoring the AI persona interactions and coaching based on your chat history and profile information.
• AI Model Training and Development: To analyze chat logs and usage data to train, develop, and improve our AI models and personas to provide more effective and relevant coaching.
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues you may encounter while using the Service.
• Communication: To communicate with you about the Service, including service announcements, updates, and promotional materials (where permitted by applicable law and with your consent, if required).
• Legal Compliance and Safety: To comply with applicable laws, regulations, legal processes, and to protect the safety, rights, property, or security of WingU AI, our users, or others.

3. Sharing of Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share information with third-party service providers who assist us in operating, providing, and improving the Service, such as hosting providers, AI service providers, analytics providers, payment processors, customer support vendors. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer or assign your information to a third party as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) protect the personal safety of users of the Service or the public, or (d) protect against legal liability.
• Aggregated and Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including analytics, research, and marketing.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. These measures include encryption of data in transit and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You may have certain rights regarding your personal information, subject to applicable law. These rights may include:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: The right to request that we delete your personal information, under certain circumstances.
• Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: The right to request to receive your personal information in a portable format, or to have it transmitted to another organization (where technically feasible).

To exercise these rights, please contact us at the contact information provided below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

7. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and databases are located and operated. The data protection laws of the United States may be different from those in your country. By using the Service, you consent to the transfer of your information to the United States.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or within the Service, and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: legal@winguai.com